January 28th, 2009

KLM

The best complaint in the world


When I was driving home from work yesterday evening, there was a discussion on the radio about a complaint made by a Virgin Airlines passenger to Richard Branson. They quoted parts of the complaint and I spent a few minutes in traffic chuckling away to myself.

For your reading pleasure I have found a copy of the complaint in full, including photos. Here it is.

I'm sure that those of us who are lucky enough to travel the world have had similar, though hopefully not quite as extreme, experiences on aircraft. For those of you who haven't travelled much by aeroplane, you don't know what you're missing!
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